You may also like to consider our low cost e learning course on conflict resolution.
Conflict resolution materials.
These conflict management training course materials can also be adapted for teaching conflict resolution outside the workplace for example families or couples who need to handle and overcome conflict.
Download training materials handouts and trainers notes now.
Trainers library provides unique training materials activities and games all designed to help train your staff in dealing with conflicts.
Conflict resolution skills are required for a wide range of positions across many job sectors.
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group e g intentions.
This requirement is based around the fact that conflict tends to reduce productivity and create a difficult work environment leading to unwanted turnover in staff and reduced morale.
Our conflict resolution training material contains conflict management techniques that are designed to increase competence in the areas of assertive communication positive influencing skills and conflict resolution the focus is on real life problems and challenges one faces in the workplace.
It uses many of these materials plus additional audio and video content and includes assignments to help you check your learning process.
This course will give participants a seven step conflict resolution process that they can use and modify to resolve conflict disputes of any size.
How to deal with conflict resolution.
Reasons for holding certain beliefs and by engaging in collective.